Quality assurance, documents

Quality Management Policy

"Our objectives of public benefit - corresponding to the goals of our founders - are to be achieved by providing our clients high quality services meeting expectations of the 21st Century. This is how we contribute to the success of our clients.
Hence, we operate a quality management system conform to the requirements of  ISO 9001:2001 standard promoting the outstanding level of work and assuring the continuous assessment of our activities.

Our activity is truly client-focused, their  needs and expecations are  primary to us. We seek to build long-term relations with them guaranteeing our solid operation and increasing the value of SEED as a brand. At the same time, our aim is to satisfy each and every stakeholder - such as our founders, the Board of Trustees, our cooperational partners and subcontractors - affected by our operation. We develop our relations on the basis of mutual benefits and principles of partnership. During our activities we pay particular attention to the aspects of equal opportunities, environmental protection and sustainability.

Our most important value is quality interpreted as follows:

• We give our best at first
• We measure our results
• We improve and develop our activity continuously
• We educate ourselves regularly
• We qualify, assess and, if necessary, we educate our subcontractors
• We continuously keep track of and adhere to the latest legal regulations, the changes in law and other preconditions related to our operation
• We set quality objectives annually and regularly control and measure their fulfilment
• We provide appropriate working environment to our colleagues helping them contribute to the common success by making them use their knowledge efficiently and constantly improve it

Being the Executive Director of the Foundation, I am committed to achieving these objectives. I request, encourage and also expect from each of my colleague, subcontractor and partner to do their best when working together."

Zsuzsanna Laczkó
Deputy Director

Complaint procedure

Documents

Articles of foundation (ENG)

Annual Public Beneficiary Report 2008 (H)

Annual Public Beneficiary Report 2007 (H)

Annual Public Beneficiary Report 2006 (H)

Annual Public Beneficiary Report 2005 (H)

Annual Public Beneficiary Report 2004 (H)

Annual Public Beneficiary Report 2003 (H)

Adult Education Report 2007 (H)

Adult Education Report 2006 (H)